Repair
Furnaces, heat pumps, and AC units that stopped doing their job. We diagnose it, quote a flat-rate price, and only start when you've approved it.
Ignoring a struggling furnace usually costs more in February than fixing it in October.
Family-run in Bend, Oregon — since 2008
Heat when you need it. Cool when you don't.
Second-generation heating & air for Central Oregon. Same-day repair when something quits, straight answers when it's time to replace, and a tune-up plan that keeps both seasons boring.
Service data plate
- Company
- Copper Ridge Htg & Air
- Est.
- 2008 · 2nd generation
- License
- OR CCB #218764
- Coverage
- Bend + 4 towns
- Techs
- NATE certified
- Pricing
- Flat-rate, approved first
No heat? No AC? Same-day line If your house is unlivable, that's an emergency to us too. Dead furnace in January, dead AC in a heat wave, a gas smell, water where it shouldn't be — call now and a licensed tech comes today.
(541) 555-0147What we do
Three jobs. Done right.
Replacement & install
When a system is past saving, we size the new one for your actual house — not the biggest unit on the truck — and the written quote doesn't move after we start.
An oversized system short-cycles and dies young; right-sizing is most of the job.
Maintenance & tune-ups
A fall check on your furnace and a spring check on your AC: clean, test, catch small problems while they're still small.
Most of the no-heat calls we get in January were preventable in the fall.
Why homeowners call us back
Licensed, insured, and not going anywhere
- You approve the price before we start work. Flat-rate pricing on repairs — the number we quote is the number you pay.
- Licensed & insured — OR CCB #218764. Look us up. Every tech on your property is certified and background-checked.
- 18 years in the same town. Ray Calloway started the company in 2008; his daughter Marisa runs it today. Our name is on the trucks and in the phone book.
- We answer the phone. A person, during business hours. After hours, the emergency line rings a tech, not a call center.
"Furnace died on a Sunday night in December. They had someone out Monday morning and the price matched the quote exactly."
— Dana R., Redmond
"Two other companies told us we needed a whole new system. Copper Ridge fixed a board for a fraction of that. We'll call them first from now on."
— Miguel A., Bend
"The tech walked me through what he was doing the whole time and left the closet cleaner than he found it."
— Kathleen S., Sisters
Maintenance, on a schedule
The Comfort Plan
Both seasons, handled
One plan, no tiers. We call you when it's time — you never have to remember.
- Furnace tune-up every fall, AC tune-up every spring
- Priority scheduling — members jump the line, including in July and January
- 15% off any repair, parts and labor
- No trip fee, ever
Or check "maintenance plan" on the quote form below and we'll call you. Price covers one system; each additional system is $8/mo.
Where and when
Central Oregon, covered
Based on NE Division Street in Bend. If you're in one of these towns, you're in the service area — and there's no trip fee for any of them.
- Bend
- Redmond
- Sisters
- Tumalo
- La Pine
| Mon–Fri | 7:00 am – 6:00 pm |
|---|---|
| Saturday | 8:00 am – 4:00 pm |
| Sunday | Closed |
| Emergency line | 24 / 7 — call (541) 555-0147 |
Not urgent? Start here
Request a quote
For replacement quotes, tune-ups, and the Comfort Plan. We reply within one business day. If you have no heat or no AC right now, skip the form and call (541) 555-0147.